Customer Service

Customer Service

Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:

Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Dealer.

If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford or Lincoln Dealer.

If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:

Ford Middle East 

Customer Relationship Center 

P.O Box 21470

Sheikh Zayed Road 

Dubai, United Arab Emirates 

Local Kuwait Phone: 24810575

Fax: +971 4 3327299